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Portal Analytics – Addison Lee

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Overview

IBM i2 solutions help the UK’s leading taxi service distinguish good passengers from fraudulent ones

Key points

On average, 10% of Addison Lee’s transactions are made with credit cards. For every fraudulent transaction processed with a stolen credit card, Addison Lee loses up to 150% of the sale because they are responsible for reimbursing the bank for the processed charge and paying the driver his/her commission for rendering the service.

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Find out how Addison Lee reduced their fraud to sales ratio to less than 1%

Download the Case Study